Really interesting post from someone who used to work at AOL appeared on the IP list yesterday.
So who knows what happened with the AT&T sign-up fiasco. But there’s a cultural difference between these two companies, and just because folks at Apple are able to pull months of all-nighters to ship the new phone, doesn’t mean their technical counterparts at AT&T are equally motivated….. [snip] There’s plenty of blame to go around, but differences in culture, motivation, and economics all probably played a factor in how this whole situation came to be
I can just imagine the cultural differences between a motivated Apple worker who is out to change the world again, and an AT&T engineer for whom I suspect this is just another one of many problems to solve dumped on their lap by some faceless bureaucrat.